Job Opportunities

Title CSR
Salary 45k
Start Date January 7, 2016
Job Information

Testing Job Opportunity page.

KNOWLEDGE, SKILLS, & ABILITIES

  • Self-starter with the ability to influence others positively
  • Ability to set priorities and manage work flows to ensure efficient, timely and accurate processing of transactions
  • Maintain cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts
  • Good effective communication skills to include both written and verbal communications
  • Property/Casualty Agents License
  • Able to analyze information and problem solve
  • Capability of working in high pressured, fast paced, environment with significant number of disruptions
  • Word processing skills are a must
  • We utilize AMS360. While knowledge of this systems is a plus, we will offer training.

PRIMARY RESPONSIBILITIES

  • Provide outstanding customer service to all clients, consistently working to ensure 100% customer satisfaction and retention
  • Provides technical support to Sales Executive
  • Maintain customer’s account on agency automation system, documenting conversations
  • Processes incoming mail and phone requests, responding promptly and appropriately
  • Completes applications with underwriting acceptability with emphasis on completion and accuracy
  • Markets to carriers in coordination with Sales Executive with follow ups to ensure timely receipt of quotations and policies
  • Process renewals in coordination with Sales executive
  • Prepares summaries of insurance, schedules and proposal as needed
  • Orders and issues binders, certificates, policies, endorsements, and other related items; verifies their accuracy and forwards them to client with appropriate correspondence
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